What is the Priority Services Register?

Being on the Priority Services Register (PSR) ensures that those in vulnerable situations get free support from their energy supplier and/or network operator.

Am I eligible?

You are eligible to be on the PSR if you:

  • have reached your state pension age
  • are disabled or have a long-term medical condition
  • are recovering from an injury
  • have a hearing or sight condition
  • have a mental health condition
  • are pregnant or have young children
  • have extra communication needs (such as if you don’t speak or read English well)

There may be other reasons that mean you can register. For example, you may require short-term support after a medical procedure. 

How can I register?

Fused customers can be added to the register by completing this form.

Or you can contact our Customer Support team by calling 0191 622 0097 or emailing support@fusedbills.co.uk