Ofgem is the government energy regulator. The price cap is the maximum energy suppliers can charge for the default energy tariff (energy prices).
There's a full guide to the Ofgem Energy Price Cap on our blog.
If you're a Fused customer:
- You'll always know at least 30 days in advance if your prices will change for any reason
- You can see your updated prices after every price cap on your customer dashboard
Check out our ultimate bills guide for students for more detail about bills in general.
If you have questions about changes to your prices after the price cap:
Tap the Live Chat at the bottom of the page, and select "Yes" when asked about Ofgem price changes so you get to the right team 👍