Firstly, check if your street is experiencing a power cut. If not, check your fuse box to see if it's tripped.
Firstly, check whether your neighbours are also experiencing a power cut. If they are you can contact your local electrical network supplier by calling 105 for an update on the issue.
If they aren’t, your fuse box may have tripped. To solve this, contact your landlord or managing agent, they may ask you to check the below:
- If the switch is in the ‘off’ position on your fused box, try switching it back on.
- If it won’t stay on, you may have an appliance issue, the fuse box itself or wiring
- Try switching off appliances that are using an electricity supply one by one until you identify the cause of the problem
It may also be that you have a pre-payment meter.
If you still don’t have power please get in touch with our team who will run through further troubleshooting with you.