How do I return my Virgin Media broadband equipment.

You'll get a pre-paid return kit sent to you in the last month of your Fused contract.

All equipment from Virgin Media needs to be returned at the end of your package, because it’s property of the supplier. If you don’t return your equipment, you could be charged. Virgin Media will send a pre-paid returns kit to the address on your Fused Package in the last month of your contract. Don’t worry, we’ll remind you of what you need to do near the end date of your package.