Getting started with Fused
Broadband and TV setup, meter readings, and everything else you need info on as a new customer.
Broadband and TV
- How long does broadband setup take?
- What do I do if I’ve missed my broadband delivery?
- Will I need an engineer appointment for my broadband or TV?
- What do I do if I haven't received an engineer appointment email?
- What do I need to do for my Virgin engineer appointment?
- What do I need to do for my Sky engineer appointment?
- Do I need to activate my Virgin Media broadband?
- I missed my engineer appointment
- How do I plug in my broadband router?
- What is a MAC address?
- What do I need to do for my BT engineer appointment?
- How do I access my web management page to change my BT router name or password?
- How do I restore my BT router to its factory default settings?