What do I do if I can't get a Wi-Fi signal?

Get closer to your router, use an Ethernet cable or try out a broadband booster. If you're still having issues, get in touch and we'll get you sorted.

Check out our Broadband 101 blog post. This covers common issues and could help you out!

Basically, the problem could be your device’s distance from the router. Test it by moving closer to the router. If your signal improves and staying close to the router all the time isn’t possible, a broadband booster or using an Ethernet cable could help you out. Broadband boosters can easily be bought online. If you're still having issues, get in touch and we’ll get you sorted.